Contact us

Last updated 29 August 2026

Email

The fastest way to reach us is support@oneclickconvert.app. Messages are read and answered by a person, usually within a few working days.

Reporting a conversion that went wrong

This is the most useful message you can send us, and the site itself records failures automatically so we often already know. To help us reproduce it, please include:

• The address of the page you were using, for example oneclickconvert.app/compress-pdf-to-100kb
• The type and rough size of the file — "a 12 MB scanned PDF", not the file itself
• What you expected, and what happened instead
• Your browser and device, for example "Safari on an iPhone" or "Chrome on Windows"

Please do not attach the file

We deliberately never receive your documents, and we would rather keep it that way. A description of the file — its format, its rough size, whether it was scanned or text — is almost always enough to reproduce the problem. If we genuinely cannot reproduce it without an example, we will ask, and you can decide then.

Privacy requests

If you have never created an account we hold no personal data about you at all, so there is nothing to access or delete. If you did create an account and saved transcripts, write to support@oneclickconvert.app from that account's email address and we will delete the account and its contents. See the privacy policy for the full position.

Business and advertising enquiries

Partnership, advertising and press enquiries go to the same address: support@oneclickconvert.app.