Last updated 7 October 2026
The way to reach us is support@oneclickconvert.app. Messages are read by a person.
This is the most useful message you can send us. The site also records failures automatically — the type and size of the file and the error, never its name or contents — so we may already know. To help us reproduce it, please include:
The tools are built so that we do not receive your documents, and email is no exception: anything you attach is stored in our mailbox. A description of the file — its format, its rough size, whether it was scanned or text — is almost always enough to reproduce the problem. If we cannot reproduce it without an example, we will ask, and you can decide then.
There are no visitor accounts, and our statistics and error reports do not identify anyone. If you emailed us, sent a conversion request with your email address, or made a contribution while they were open, write to support@oneclickconvert.app to see, correct or delete what we hold. See the privacy policy for the full position.
Partnership, advertising and press enquiries go to the same address: support@oneclickconvert.app.